Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our services.
Last Updated: December 2024
JTech Store ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, share, and protect information about you when you visit our website, purchase products, or use our repair services.
When you visit our store, make a purchase, or use our repair services, we may collect personal information including your name, email address, phone number, billing and shipping addresses, and payment information.
For repair services, we collect information about your device including model, serial number, issue description, and any diagnostic data necessary to provide our services.
We automatically collect certain information about your device and how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.
We use your information to process orders, provide repair services, communicate with you about your purchases, and deliver customer support.
Your information helps us operate and improve our business, including inventory management, quality assurance, and developing new products and services.
We may use your contact information to send you important updates about your orders, repair status, warranty information, and promotional offers (with your consent).
We may share your information with trusted third-party service providers who assist us in operating our business, including payment processors, shipping companies, and repair part suppliers.
We may disclose your information if required by law, court order, or to protect our rights, property, or safety, or that of others.
In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner as part of that transaction.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
All payment transactions are processed through secure, encrypted channels. We do not store your complete payment card information on our servers.
When you bring devices for repair, we maintain secure storage facilities and follow strict protocols to protect your device and any data contained within.
You have the right to access, update, or correct your personal information at any time. Contact us to request access to your data or make corrections.
You may request deletion of your personal information, subject to certain legal and business requirements. Some information may be retained for legitimate business purposes.
You can opt out of promotional communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic.
We may use third-party analytics services to help us understand how visitors use our website. These services may collect information about your visits to our and other websites.
You can control cookie preferences through your browser settings. However, disabling cookies may limit some functionality of our website.
If you have any questions about this Privacy Policy, your personal information, or would like to exercise your rights, please contact us:
admin@jtechrepair.com.au
03 9043 0791
6 May Road Lalor 3075 Victoria Australia
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.