Customer
Data Terms and Conditions (Repair Services)
1. Data
Collection
During Repair To diagnose and repair your device, we
may collect the following data:
·
Device Information: Make, model, serial
number, and any relevant diagnostic data generated during testing.
·
Limited Access to Content: In some cases,
we may need temporary access to your data (e.g., photos, documents) to diagnose
and repair software issues. This access will be limited to the specific issue
being addressed and will only be performed with your prior consent.
2. Non-Use
of Customer Data
We will not:
·
Access your data for any purpose other
than repairing your device.
·
Share your data with any third party
without your explicit consent.
·
Use your data for marketing purposes.
·
Store your data beyond what is necessary
to complete the repair or for troubleshooting purposes (with your consent).
3. Data
Security
We implement commercially reasonable security measures
to protect your data from unauthorized access, disclosure, alteration, or
destruction. This includes secure storage practices, access controls, and
employee training.
4. Your
Control Over Your Data
You have the right to:
·
Request confirmation of whether we hold
any of your data.
·
Request access to your data (excluding any
diagnostic data used for repair purposes).
·
Request deletion of your data once the
repair is complete (unless required for legal or warranty purposes).
·
We will provide instructions on how to
exercise these rights upon request.
5. Disclaimer
While we strive to protect your data, we cannot
guarantee its absolute integrity and security due to the nature of electronic
data storage.
We will promptly notify you in the event of a data
breach that may impact on your information.
6. Data
Backup
We recommend that you back up your data before
bringing your device in for repair. We are not responsible for any data loss
that may occur during the repair process.
7. Lost
or Abandoned
Devices If a device is left unclaimed for 3 months, we
may dispose of it securely in accordance with environmental regulations. Any
data on the device will be erased before disposal.